Privacy policy

These pages are provided as a practical template for a UAE-based travel business. Have your legal counsel review and adapt them before publication.

We aim to collect only what we need to respond to enquiries, prepare quotations, and deliver travel arrangements. This policy describes what we process and your choices.

The data controller for this website and our travel services is Naresh Vishwanath Tourism LLC, Dubai, United Arab Emirates (“we”, “us”). For privacy questions, use the contact details on our home page or write to the email shown there.

Identity and contact details you send us (name, email, phone, country of residence).

Trip preferences: dates, destinations, hotel tier, number of travellers, and similar planning details.

Communication records: messages, call notes where appropriate, and booking references.

Technical data from the site: approximate location/time zone from your browser, IP address, device type, and pages viewed — mainly for security and basic analytics if enabled.

Payment-related information is handled according to the rules of whatever bank or payment provider processes the transaction; we do not store full card numbers on this marketing site.

To reply to enquiries and prepare quotes or itineraries.

To perform contracts: confirming bookings, coordinating transfers and activities, and supporting you during travel where agreed.

To meet legal and regulatory obligations applicable in the UAE and, where relevant, your home country.

To improve our website and detect misuse (spam, fraud, or security incidents).

We do not sell your personal information to data brokers.

We may use cookies or local storage that are strictly necessary for the site to work, and optional cookies for analytics or preferences where you agree. See our Cookie policy for detail and choices.

We share information with suppliers only as needed to deliver your trip (hotels, transport, activity operators) and with payment or IT service providers under contract.

We may disclose information if required by law, regulation, court order, or to protect our rights and the safety of customers and staff.

We keep enquiry and booking records for the period needed to provide services, resolve disputes, and comply with accounting and tourism-sector requirements. Shorter retention applies to server logs where feasible.

You may ask to access, correct, or delete personal information we hold, subject to legal exceptions. You may withdraw consent where processing was consent-based, and complain to a supervisory authority where that applies alongside UAE rules.

Marketing: if we ever send promotional email, we will include an unsubscribe option.

Travel services naturally involve transfers to partners in the UAE and other countries. We use appropriate safeguards where required (such as contractual clauses with suppliers).

We apply reasonable technical and organisational measures to protect information. No online transmission is completely secure; please use official contact channels when sending sensitive details.

Our services are not directed at children under 13 for independent booking. If you believe we received data from a child without appropriate consent, contact us and we will delete it where appropriate.

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the revised policy, to the extent permitted by law.